6. Conclusions and recommendations

Module overview

This module is written by Fundación Formetal, Spain.
Cartoons and layout by Global Knowledge Development Ltd, United Kingdom.

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Learning objective:

Students will summarize the main ideas and the most important phrases and guidelines included in the previous chapters.


6.1. Introduction
6.2. Processes
6.3. Information/communication
6.4. Workers
6.5. Leadership and Work teams
6.6. Impact on business, workers and society

Estimated time to complete the module:

2-3 hours


This E-learning book is an open educational resource. It uses open-source technology and multimedia. It is mobile-friendly and device-independent. It is delivered online but there also is an offline version. The self-help learning program is designed for individual learners to work on their own and includes practice activities. It can also be used in a classroom as part of an instructor-led training program.

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